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Publications & Info
During the lifetime of the project the Citizen First consortium has published a number of deliverables. In this section we have extracted some of the content of these reports to highlight some of the issues linked to delivering citizen-centred services.
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Services for Citizens - What are the priorities?
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Context of service delivery for local authorities
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What services do the Citizen want?
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Clustering concepts for Government to Citizen Service delivery
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The role of ICT related to clustering and collaboration
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Social exclusion by ICT
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Clustering - the Citizen First Regions Example
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Public Demand orientated services